We've installed a new printer (Xerox) to replace an older Ricoh. Some of the things we print are on legal sized paper. When they're previewed and then printed using the wptools preview dialog, all works fine. If they are printed directly, the top margin is increased by about an inch. What should I be looking for in my software or printer settings?
We setup a specific printer on the PC for each type of print job so we can deviate the settings individually. My software knows the paper tray and sets that prior to printing.