Page format change using templates

  • Our system uses document templates (containing the usual letterheads and information). One (and only one) customer has a form he wants printed in A3 and creates a template, sets the pageformat to A3 and saves. When they open and use it as template for a new document, the page format is changed. The default printer supports A3, so it's not that, and I'm not able to see a pattern, and therefore, a fix for this behaviour.

    Can anyone in this forum?

    The platform is WPTools6_PREMIUM_14.10.2014 on a D2009 (If possible I'll download an update now - maybe even press for an upgrade)

    Respectfully Henrik

    • Offizieller Beitrag

    Hi,

    I assume something happens in the OnClear event. If a document has a certain format it will be loaded this way - but this does not happen if the file was inserted. Do you call LoadFromFile with parameter "WithClear=true"? Only then the file is loaded as a new document and overrides existing setup.

    According upgrade: WPTools 7 is much better than V6 and you can also get native support for DocX.